Customer Reviews

Read what some of our satisfied insurance customers have to say about Cascade Insurance!

 
Cascade Insurance5
Rated 5 out of 5 based on 20 rated reviews.
  •  L.A. L.
    I have had a great experience with Cascade Insurance Group.Read Full Review

    “I have had a great experience with Cascade Insurance Group. They are so easy to work with and made switching auto insurance really easy. They are professional yet friendly, and really take the time to understand your needs. I can’t say enough great things & highly recommend Cascade”

    August 16th, 2017 by Cascade Insurance
  • Marsha Lutz
    ...he/she can always answer my questions.Read Full Review

    “Love the rates offered on Erie insurance. I also like that no matter who answers the phone at Cascade, he/she can always answer my questions. I don’t have to wait for anyone specific to be in the office to help me. No waiting for a call back.”

    August 16th, 2017 by Cascade Insurance
  •  Irene M.
    ...I have been happy with their level of service and knowledge of the industry.Read Full Review

    “Jon Gartrell is our agent and recommended to me by my lender. We ended up saving over $1000 on our homeowner’s and auto policies and the coverage was significantly better. Communication was always responded to quickly and I have been happy with their level of service and knowledge of the industry.”

    August 16th, 2017 by Cascade Insurance
  • Irene Morales Ward
    Read Full Review

    “Price and service! When the two go hand in hand, you cannot go wrong! The products were even better than the policies I was paying a lot more for! Great customer service and quick responses to inquiries.”

    August 16th, 2017 by Cascade Insurance
  • Asif S.
    ...even when on vacation he responds to my texts.Read Full Review

    “I began using Cascades over 12 years ago for my first company. Over the course of a few years in dealing with them, it was always easy and hassle-free. I noticed they were different compared to my previous company mainly in the way they treated me – always happy to help. David, the main agent, keeps in touch and is always available to help – even when on vacation he responds to my texts. So over the years, one by one I ended up switching to him for my three companies, my home and cars. He never pressured me to leave the other companies, I did it on my own because of the customer service – not something you’d expect when dealing with insurance companies.”

    August 16th, 2017 by Cascade Insurance
  • PD
    ...always looking out for my insurance needs...Read Full Review

    “Proactive review of my policies and always looking out for my insurance needs are so appreciated, thank you Cascade Insurance!”

    August 16th, 2017 by Cascade Insurance
  • JH
    ...Cascade walked me through the best way to deal with the car I was sellingRead Full Review

    “When I wanted to add a vehicle to my policy it was done over the phone in five minutes and Cascade walked me through the best way to deal with the car I was selling”

    August 16th, 2017 by Cascade Insurance
  • BC
    You staff is always helpful and responds promptly.Read Full Review

    “You staff is always helpful and responds promptly. Honestly, that’s all I really need.”

    August 16th, 2017 by Cascade Insurance
  • RH
    ...I am very appreciative!Read Full Review

    “Jon made me feel so comfortable when I was nervous about moving to a different state. He made the process very easy and stress free for me and I am very appreciative!”

    August 16th, 2017 by Cascade Insurance
  • marci bronstein
    I would recommend Cascade for sure.Read Full Review

    “I am in the process of getting a Homeowners Policy, and have spoken to several well known insurance providers. What a difference when I called Cascade Insurance group for a Homeowners quote from Erie. I spoke with Jon Gartrell. He was helpful, educational, friendly, and made me feel very comfortable in comparison to the other agencies I called!! I am planning on purchasing both Home and Auto from Cascade and am looking forward to a continued great experience. I would recommend Cascade for sure.

    August 16th, 2017 by Cascade Insurance
  • LiTTY RUSKI
    Whoever I get on the phone does what I ask without fail at a price I can not find lower, for my houses or cars.
  • Jim Tricarico
    Very responsive group.Read Full Review

    “Very responsive group. Always willing to get on a call to discuss. Erie rate are usually good and competitive, and they offer a variety of services.”

    August 16th, 2017 by Cascade Insurance
  • William Hatchett
    Cascade gives you that "family" feel, with their outstanding customer service.Read Full Review

    “Cascade Insurance (Erie Insurance), has provided me with the peace of mind that I needed, for the protection I was seeking…for my insurance needs. Cascade gives you that “family” feel, with their outstanding customer service. I started with a life policy and have added other policies through the years.

    Keep up the good work!

    Michelle Hatchett”

    August 16th, 2017 by Cascade Insurance
  • Guest38795
    I actually understand my insurance policies for the first time!Read Full Review

    “Whenever I call this office they are so pleasant to deal with. And the lady in the office explained the coverage’s in detail, I actually understand my insurance policies for the first time!”

    August 16th, 2017 by Cascade Insurance
  • Anonymous
    Top Notch Service!Read Full Review

    “Top Notch Service! I have an amazing Rate through Erie Insurance & the best service !”

    August 16th, 2017 by Cascade Insurance

August 16th, 2017 by Cascade Insurance